Methodology - How We Research and Rank

Data first, prose second

Every provider entry is a structured fact set: provider type, pricing per term, trial and money-back terms, the eight tracked streaming services, documented device support, IP registration and dynamic-DNS handling, logging policy, reputation notes and sources with dates. Reviews are written from that fact set only, and every factual sentence in a curated review carries a numbered citation into its dated source list - a number that cannot be traced to a fact or a quoted source is not printed ("not published" is a valid statement). Where a claim is only the operator's marketing, the page says exactly that: per-service support is labeled as confirmed (independent dated evidence), claimed (operator statement) or no.

Where facts come from

Provider channel lists, pricing and terms pages, setup documentation, community reports and our own checks. Quality is flagged per provider: verified, reported or unverified. Unverified facts are labeled in reviews, never presented as confirmed. "Partial" on a service means documented restrictions - the review explains which.

Scoring

Sub-scores (0-10) are derived from documented facts by a published rubric - the full rule list is at the bottom of this page. Unknown facts contribute nothing; unverified marketing claims score less than independently confirmed evidence; "speed" is withheld entirely until we run our own measurements. Weighted dimensions: coverage 22%, reliability 20%, value 14%, devices 12%, support 10%, privacy 10% (speed is null and drops out of the weighted total). A two-service specialist is scored within its own lane - it cannot "lose" for catalog size against a 300-channel provider; it is rated on what it is. User ratings are shown separately, smoothed with a statistical prior, and never mixed into editorial scores.

Freshness

Unblock support changes fast - streaming services fight back constantly. We run daily reachability checks on every listed domain and regenerate reviews on a weekly cycle (plus on-demand whenever facts change). Every review shows its version, generation date and fact-verification date.

Independence

Commercial relationships never influence scores, ranks or the discontinued list. Providers can submit factual corrections with sources via contact; we verify and correct within 7 days. We do not remove dead or discontinued listings in exchange for anything.

The score rubric, rule by rule

Every sub-score is derived from documented facts by the rules below - the same code that renders this page computes the scores. Unknown facts contribute nothing: a provider is never rewarded for something we could not verify. Each sub-score starts at its base, adds and subtracts points per rule, and is capped per dimension.

Coverage & unblocking

base 0 - Unverified marketing claims count 0.5 each; independently confirmed tests count 1.5. Unknown services contribute nothing.
1.5Streaming service with an independent, dated confirmation (test report or community test within the last 12 months)
0.5Streaming service the operator claims (or "partial") without independent confirmation
-1 per documented failureStreaming service documented as not working
1Total number of supported services published (a checkable claim, e.g. "300+ services" with a source)
1Published, checkable channel/service list on the provider site

Reliability & trust

base 3 - Baseline 3: an operating service that we have not yet caught misbehaving. Deductions are evidence, not vibes.
1Facts field-verified against primary sources (not just reported)
1Operator ownership publicly documented with high confidence
-1Provider still in verification - nothing here is confirmed yet
1Our daily reachability check currently passes
-2Our daily reachability check currently fails (down / timeout / no-domain)
0.5Multiple simultaneous registered locations supported (redundancy when one region breaks)
-1 per red flagEach red flag on the record (contract traps, refund complaints, retired features)

Value

base 0
4No documented price at all - neutral middle, no assumption either way
1Monthly price published
2Annual plan at most $40 (about $3.30/mo)
1Annual plan at most $55
1Lifetime plan exists
2Free trial of a week or more, no card required - the honest way to test unblocking
1.5Free trial without card (under a week)
1Free trial exists but requires card details upfront
1Money-back window of at least 30 days
0.5Money-back window of at least 7 days (under 30)
0.5Pricing notes contain the documented billing quirks (renewal jumps etc.) - transparency credit

Devices & setup

base 0 - Each device class scores only when its support is documented (provider setup guide or dated third-party setup report). Unknown contributes nothing.
2Router setup documented (covers every device in the home at once)
1.5Smart TV setup documented
1Fire TV setup documented
1Apple TV setup documented
1Roku setup documented
1Game console guides documented (PlayStation/Xbox)
0.5Mobile setup documented
0.5Desktop browser setup documented
1Companion apps for setup / IP management
0.5Dynamic DNS support (no IP re-registration after a router reboot)
0.5Multiple simultaneous registered locations

Support

base 2 - Baseline 2: every provider has some support channel by definition - the rubric scores what is documented beyond that.
1.524/7 support documented (operator page or dated report)
1Live chat offered
0.5PayPal accepted (adds a dispute path beyond card chargeback)
0.5Operator ownership documented with high confidence (accountability)

Privacy

base 0 - Capped at 6 by design: Smart DNS never encrypts traffic and never hides your IP - no Smart DNS can score as a privacy tool. A bundled VPN is the only fix, and it is scored here.
1.5Provider claims a no-logs or minimal-logs policy (a claim, not proof - but a documented position beats silence)
1.5Jurisdiction outside the 5/9/14-Eyes alliances
1DoH/DoT supported (DNS lookups themselves are encrypted)
2Full VPN bundled with the plan (closes the encryption gap)
0.5Crypto payment accepted

Speed

base 0 - Always null (dropped from the weighted total). Smart DNS adds no encryption overhead by design - "full line speed" is the technology, not a vendor claim, and we have no measurements to rank providers on. We do not copy vendor benchmarks.