vpnMentor playmoTV review (2026-04-15)
Does VPN keep logs? Yes ... I never received any response after canceling my purchase and contacting customer support for a refund. That meant I didn't get my money back
A long-running Icelandic Smart DNS (now bundled with a VPN) with honest trial terms - 7 days no card, 30-day money-back - but a small 55-service list and a logging claim disputed by an independent review.
site reachable · checked 11 h ago · daily check
curated review - researched and written by the smartdnscomparison desk · prose updated 2026-10-04 · facts as of 2026-10-04 · how we verify

playmoTV has "been operated since 2011" per its own about page [5] - the playmo.tv domain was registered 2011-05-31 [8]. It is run by Acadio ehf, an Icelandic private limited company [4] - our database previously said Denmark, which was wrong. The service has been repositioned: subscriptions now bundle "Playmo VPN" with Smart DNS [1]. One housekeeping note: the old playmotv.com domain is effectively dead (unreachable, frameset-redirected to an unrelated blog for years, domain expiring 2026-10-13) [7] - the product lives at playmo.tv.
The operator publishes a services list with exactly 55 entries [3], including BBC iPlayer, Hulu, Disney+, HBO Max, Peacock, Sling TV and Paramount+ [4]. That is far fewer services than most dedicated Smart DNS competitors list, and the page itself stresses playmoTV is "not affiliated with or endorsed by" any of them [4]. Netflix is among the 55 [4], but no independent recent unblocking test surfaced in our research, so per-service claims stay operator-claimed. Every service still needs its own paid subscription [4].
Setup covers a wide device range: Windows, Mac, Linux, iPhone/iPad, Apple TV, PS4/PS5, Xbox One, Android, Fire TV, Chromecast, routers, Roku and the major smart TV brands [9]. There are no client apps - you configure DNS per device or router [9]. A differentiator the homepage advertises: "you can use playmoTV DNS from multiple locations simultaneously" [2] - most Smart DNS services tie one registered IP to one location.
Smart DNS reroutes only the geo-check DNS lookups, so streams keep full line speed - the operator's positioning "Smart DNS for fast streaming" matches the technology [1]. There is no public status page and no recent third-party reliability testing; vpnMentor's April 2026 review scored the service 9.0 for speed but 4.0 for privacy [6]. Our own daily check tracks the website only.
Here the evidence conflicts. The about page: "we never log any user data" [5]. vpnMentor's 2026 review, updated the same year, answers "Does VPN keep logs? Yes" [6]. Both cannot be right, and neither claim is audited - we mark the logging policy as disputed rather than repeating either. The jurisdiction is Iceland (Acadio ehf) [4]. As with all Smart DNS: traffic is not encrypted and your IP is not hidden; the bundled VPN covers that if you use it [1].

The VPN + DNS bundle costs $0.99 for the first month, then $7.99 per month, or $79.95 per year ($6.66 per month) [1]. Pure Smart DNS is sold as prepaid access: $13.99 for 3 months, $25.99 for 6 months or $49.95 for a year [1]. The 7-day trial requires no credit card [2]. The 30-day money-back guarantee applies to new subscribers per the terms [1]. vpnMentor's review documents a refund complaint - "I never received any response after canceling my purchase" [6] - so if you cancel, do it early and in writing.
Operating since 2011 [5] makes playmoTV one of the oldest standalone Smart DNS brands still selling. The independent record is thin: a single 2026 review [6], no news coverage, and no archived Reddit research we could retrieve this session. The vpnMentor verdict - streaming good, security poor - is the only substantive independent assessment [6].
playmoTV has honest trial terms (7 days, no card, 30-day money-back [6]) and a rare multi-location feature [2], but the 55-service list is small [4] and its central privacy claim is disputed by the only independent review it has [6]. Use the trial to verify your services, and do not count on the refund path being smooth [6].
| Free trial | 7 days - no credit card required |
|---|---|
| Money-back | 30 days |
| Documented pricing | $7.99/mo · $79.95/yr |
| Pricing notes | VPN + DNS bundle: $0.99 first month then $7.99/month, or $79.95/year ($6.66/mo). Smart-DNS-only access is prepaid: $13.99/3mo, $25.99/6mo, $49.95/yr. 7-day free trial without card. 30-day money-back for new subscribers (vpnMentor documents an unanswered refund request in its 2026 review). |
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Real captures of the public website and setup/client pages, taken by us. We do not fake product shots - pages we could not reach (bot walls, geo blocks) simply have no image.


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Based on our checks as of 2026-10-04: playmoTV scores 3.6/10 in our weighted review. We logged 4 red flags (listed above). User reports and operator background are documented with dated sources in the meta-review below.
Veteran Australian Smart DNS with a lifetime plan and VPN bundled into paid tiers.
Polished Danish Smart DNS + VPN bundle with a strong reputation and unlimited DNS devices.
A modern, technically strong DNS platform (DoH/DoT/DoQ, 1009 documented services, 14-day no-card trial) - but the operator itself warns that unblocking is best-effort and excluded from refunds. Wrong first pick if unblocking is your primary goal.
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